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The Challenge

Nuco International’s need for broadband speed first became apparent over four years ago. Situated on a poorly connected business park, its location is typically forgotten by the majority of internet service providers. It’s not uncommon for businesses to rely on connecting to fibre cabinets three miles away in the city centre.

“We’ve always struggled with broadband speeds in our business park, and were previously on ADSL,” said Nuco International’s IT & Project Manager Mark Langan. “Then Glide Business came in and built a fibre cabinet right next to us, which gave us much better speeds.”

And with over 70 businesses spread out over the science park, the solution needed to guarantee dramatically higher speeds to drive the businesses forward.

Four years later

Business is booming. Though download speeds of 100 Mbit/s and upload speeds of 40 Mbit/s provided by Glide Business were just about enough for their daily usage, cracks were beginning to show. Regular video conferencing with the Hong Kong office became a daily need and the company had decided to take its first steps into digital transformation by migrating one of its core business applications into the cloud: Microsoft 365.

The Solution

Nuco International had decided to make general enquiries to its broadband provider about upgrading its connection to Full Fibre to the Premise (FTTP) to support its digital transformation and cloud strategy. It was then Glide Business was able to give the good news: that not only could they upgrade hassle free, but at no extra cost. The Government’s Gigabit Broadband Voucher Scheme (GBVS) launched at the end of 2017 in several pilot regions across the UK and has since rolled out nationally.

Working with the government, Glide Business was able to recommend that Nuco International takes advantage of the free upgrade to full fibre broadband. Under the scheme, the government provides eligible SMEs with vouchers of up to £3000 towards the cost of installation. 

Following a quick and simple application process with Glide Business taking on the administration, Nuco International now enjoys ultrafast download speeds of 250 Mbit/s and upload speeds of 50 Mbit/s. This represents an improvement of almost three times, and all at no extra cost to the business!

“The process of upgrading to full fibre to our office was relatively hassle free. The support team were on hand and sorted out everything within a day. Most importantly, we’re getting the speed that was promised to us – a rarity for utilities companies,” added Langan. “It’s allowed us to think about what else we can put in the cloud. The next area we’re looking at transferring is our hosting servers.”

Mark Langan, IT & Project Manager at Nuco International

Glide Business is proud to be part of the Glide family. With our enterprise-grade products and the group’s expanding national fibre network, we’re connecting more customers in hard-to-reach areas, guaranteeing speeds no one else can, and enabling businesses everywhere to do more than they thought possible with exceptional connectivity solutions.

Not sure which connectivity product is right for your business?

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